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Debt recovery · Included in Complete

An unpaid invoice needs a clear next step.

Keep the parties, outstanding amount and correspondence together. Prepare a payment reminder, a firmer demand or the next document in a disputed debt, without starting again each time.

£49.99+ VAT/month · introductory rate
First 3 paid months, if you subscribe after the trial.

Free access for 30 days. Your trial expires without an automatic subscription or charge. After it ends, choose whether to subscribe. If you subscribe afterward, Complete has an introductory rate of £49.99 + VAT/month for your first 3 paid months. Renewal terms are shown at signup. Cancel anytime.

Explore the tools in Complete

From the first reminder to the final letter of claim.

Choose a letter stage, respond to incoming correspondence and keep a record of the outcome. You review and send each document.

Three debt-letter stages

Select England & Wales, Scotland or Northern Ireland, and whether the debtor is a company or an individual/sole trader. The appropriate letter depends on that context, the agreement and the correspondence—not just how overdue the invoice is.

First chase · 1 credit per generation

Payment reminder

Ask for payment of an overdue balance, keeping the request clear and leaving room for the customer to identify a payment or dispute.

Have ready
  • Invoice creditor and debtor
  • Invoice reference and reconciled outstanding balance
  • Due date, payment terms and any earlier contact

What you get: A friendly-but-firm reminder draft saved to the debt case.

Try payment reminder with Complete →

Formal notice · 1 credit per generation

Letter Before Action

Prepare a formal demand when earlier contact has not resolved the balance. Review any interest, compensation, costs and response period against the actual facts.

Have ready
  • Invoice and agreed terms
  • Payments, credits and correspondence
  • Jurisdiction, debtor type and grounds for any additions

What you get: A formal pre-action letter draft for review, not an automatic entitlement to extra charges.

Try letter before action with Complete →

Before court · 1 credit per generation

Final letter of claim

Prepare the final pre-action correspondence supported by the case record before deciding whether to seek advice or bring proceedings.

Have ready
  • Full debt chronology and current balance
  • Earlier demands and debtor replies
  • Relevant evidence and correct parties

What you get: A final letter-of-claim draft. It does not file a court claim or issue proceedings.

Try final letter of claim with Complete →
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Continue the conversation and record the result

Keep the same debt case through further correspondence or closure. Each separately generated letter uses a credit.

Incoming reply → response draft

Respond to the debtor

Add the reply and explain what you accept, dispute or propose. A disputed invoice needs an answer to the actual points raised.

Have ready
  • Existing debt case
  • Complete incoming correspondence
  • Your position and supporting records

What you get: A response draft linked to the debt case, ready for your review and chosen delivery method.

Try respond to the debtor with Complete →

Case administration

Record settlement or close the case

Record the amount actually recovered when settled, or mark the case handed to legal or written off.

Have ready
  • Current case and payment records
  • Actual recovered amount if settled
  • Your chosen case outcome

What you get: An updated case record. Marking “handed to legal” records your action; it does not automatically instruct a solicitor.

Try record settlement or close the case with Complete →
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Working with debt recovery

From your first input to the next step.

Start from the invoice

Upload or paste the invoice, or enter the details. Check the extracted creditor, debtor, reference and outstanding amount before creating the case.

Name the correct parties

Identify who is owed money and whether the debtor is a company, sole trader or individual. If the invoice creditor differs from your profile, the workflow asks you to resolve that mismatch.

Handle a reply

Add incoming correspondence and your position. Prepare the next response against what the debtor actually says, instead of treating a disputed invoice as an unanswered reminder.

Review proposed additions

Interest, compensation and deadlines depend on the facts and applicable rules. Check every proposed addition against the agreement and payment history; they are not a universal entitlement.

Keep the record

Save generated documents with the debt case. Review and download each draft, then retain evidence of any delivery or payment outside the system.

From your facts to your document

A clear path from start to finish.

  1. Reconcile the amount

    Check the original invoice, part payments, credits and any dispute. Supply the balance actually outstanding, not just the original invoice total.

  2. Set the context

    Select the jurisdiction, debtor type and stage. Read the proposed letter against the case record and correct anything unsupported.

  3. Review the next action

    Download the document when ready. Send it by your chosen method and keep a record. Seek advice before court action or where the debt is contested.

Understand the decision before you draft.

Our published guides explain the questions that affect a debt letter. Read them alongside your records, not as a substitute for advice about a particular claim.

Your business. Your documents.

Ready for your review, in your name.

Add your business details and branding in your profile. Check the draft against the original information, make the changes you need, then download the document. You decide how to use it.

Almost Legal is AI drafting software for self-representation, not a law firm. It does not replace professional advice on a complex or high-stakes matter.

Before you start.

Does Almost Legal collect the money?

No. It helps prepare and organise debt correspondence. It is not a debt collection agency and does not guarantee payment.

Will it send a letter or file a claim automatically?

Generating a draft does not send it or file proceedings. You review it and decide what action to take.

Can I use this when the customer disputes the invoice?

You can prepare a response using the correspondence and your position. A genuine dispute may need evidence, negotiation or professional advice rather than a stronger demand.

What does a letter cost in credits?

A generated debt document uses one credit. A chain of separate reminders or responses can use several credits. Case handling does not make every later document free.

One Complete subscription

Start with this job. Keep the whole toolkit.

Free access for 30 days. Your trial expires without an automatic subscription or charge. After it ends, choose whether to subscribe. If you subscribe afterward, Complete has an introductory rate of £49.99 + VAT/month for your first 3 paid months. Renewal terms are shown at signup. Cancel anytime.